Damien Center
  • - Support Services
  • Indianapolis, IN, USA
  • Full Time

Connect to Cure Program Manager

Prevention Team

 

Damien Center empowers communities and persons affected by HIV/AIDS in the state of Indiana by being a leading resource, provider, and advocate for comprehensive HIV/AIDS care, prevention, education, and related services. Damien Center, Damien Cares and Damien Pharmacy provide client-centered social services focused on care coordination, clinical and pharmacy services, mental health, housing, and nutrition to the Indianapolis community.

Position Summary:

Connect to Cure is a new statewide program that aims to expand care coordination and medical care to all people living with hepatitis C in Indiana. The program works closely with and will be informed by the regional Zero Is Possible Indiana (ZIP IN) Coalitions across the state. Funding for the program will create a new statewide tele-hep-C treatment option and 20 new care coordinator (CC) positions to help people living with hepatitis C (HCV) get cured. In addition to CCs, the program will create multiple new peer recovery coaches (PRCs) and testers who will help clients manage substance use disorders and get tested for hepatitis C, HIV, and STDs.

 

The Connect to Cure Program Manager oversees program development and implementation. This position trains and manages other key staff responsible for program training, compliance, quality improvement, and client navigation. They are responsible for communicating and collaborating with the program funder, ZIP coalitions, program staff, and other key stakeholders to create a competent and cohesive statewide network of hepatitis C services and providers. The Program Manager will need to be self-driven, organized, and able to manage many tasks and projects at one time. 

Duties and Responsibilities:

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.

 

  • Work with ZIP Coalitions to identify medical and supportive resources that patients can be referred to in each region.
  • Communicate important Connect to Cure programmatic updates to the ZIP Coalitions.
  • Collaborate with the Viral Hepatitis Services Supervisor at the Indiana Department of Health to ensure cohesive and unduplicated HCV case management services across the state.
  • Travel the state of Indiana for Zip Coalition meetings, stakeholder engagement, and programmatic monitoring visits.
  • Manage the allocation and distribution of nutritional and transportation resources for patients living with hepatitis C across Indiana.
  • Write policies and procedures for the distribution of essential resources such as nutritional supplements and transportation.
  • Establish programmatic standards and monitoring policies and procedures for subrecipient agencies.
  • Regularly monitor all Connect to Cure subrecipients.
  • Build and maintaining relationships with ZIP coalitions, chosen CC entities, and other stakeholders.
  • Work with chosen CC entities to recruit and hire CCs.
  • Manage the program's budget and ensure program expenditures are eligible per the budget and funder's policies.
  • Assist in the planning and coordination of marketing campaigns aimed at engaging the focus population in testing or treatment services.
  • Order the supplies needed for program activities.
  • Train new CCs and other program staff on their roles and responsibilities.
  • Provide all CCs, peer recovery coaches, and testers with programmatic updates and capacity building opportunities.
  • Develop a data collection and reporting process and ensure chosen CC entities are reporting data to Connect to Cure.
  • Submit regular reports to funders about Connect to Cure programmatic updates and outcomes.
  • Work with legal counsel to establish memorandums of understanding and data sharing agreements with CC entities and other essential program partners.
  • Coordinate and facilitate virtual monthly meetings with CCs, PRCs, and testers.
  • Develop job training manuals and training schedules for CCs, PRCs, and testers.
  • Build a dashboard for tracking patient care through the HCV care continuum.
  • Perform other duties as assigned.

Education and/or Experience

Master's degree in public health or another health and human services field preferred. Experience with program development and implementation required. Valid driver's license and reliable transportation is required.

 Work experience may substitute for education requirements on a case-by-case basis.

Knowledge, Skills, and Abilities:

Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.

Physical Demands: 

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
  • The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office setting, with sustained use of a computer.
  • The noise level in the work environment is minimal to moderate.
  • Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.

 

  •  FLSA Status: Full-Time            
  • Benefits: Complete Benefits Package Available 
  • Leader: Director of Prevention

 

 

Damien Center is an Equal Opportunity Employer

 

Please apply at www.damien.org/job-opportunities

 

This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment.  Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center's right to assign or reassign duties and responsibilities to this position at a

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